5 Major FPU Updates For 2025: What Fayetteville Public Utilities Customers Must Know About New Rates, Fiber Expansion, And The 90th Anniversary
Fayetteville Public Utilities (FPU), the multi-service utility provider for Fayetteville and the surrounding Lincoln County, Tennessee, is undergoing a period of significant change and celebration as of December 19, 2025. This year marks a major milestone for the organization, coupled with critical updates to service rates, infrastructure projects, and community engagement. For residents, businesses, and those involved in new construction projects in the region, understanding these recent developments is essential for managing utility costs and accessing modern services.
The utility, which provides electric, natural gas, water, wastewater, and advanced telecommunications services, continues its mission to strengthen the community and improve the quality of life for its customers. The key focus areas for FPU in 2025 include major broadband expansion to underserved areas, a milestone 90th-anniversary celebration, and necessary adjustments to residential and commercial rates to ensure continued system reliability and service quality.
Fayetteville Public Utilities (FPU) Leadership and Services Overview
Fayetteville Public Utilities (FPU) is a cornerstone of the infrastructure in Fayetteville and Lincoln County, TN. The organization is a multi-commodity utility, providing essential services that are often separated in other regions. This consolidation allows FPU to offer a comprehensive "service you can count on from people you know" model.
- CEO/General Manager: Britt Dye
- Tenure: Britt Dye has served FPU for over 45 years, holding the CEO/General Manager position since 2006.
- Core Service Offerings: Electric, Natural Gas, Water, and Wastewater services.
- Telecommunications Services: FPU also offers Cable TV, Internet (FPU Fiber), and VoIP Phone services, expanding its role beyond traditional utilities.
- Service Area: Primarily Fayetteville and Lincoln County, with utility infrastructure extending to serve parts of the broader region, including areas mentioned in the Capital Projects Fund (CPF) like Giles and Marshall counties for specific projects.
- Historical Milestone: 2025 marks the 90th anniversary of FPU's dedication and service to the community, with roots inspired by the Tennessee Valley Authority Act of 1933.
1. Critical Residential and Natural Gas Rate Changes Effective December 2025
One of the most immediate and impactful updates for FPU customers is the adjustment to utility rates, which became effective on December 1, 2025. These changes are necessary to cover the rising costs of operation, maintenance, and capital improvements across the utility’s multiple systems.
New Residential Electric Rates
Residential customers will see an increase in their monthly bills. For a customer using an average of 1,208 kWh per month, the total bill will increase by $3.46, moving from $143.95 in November to a new rate in December 2025.
- Customer Charge: The fixed monthly Customer Charge is set at $28.46.
- Energy Charge: The per kWh rate is also adjusted.
These adjustments ensure FPU can continue to meet the demands of the Tennessee Valley Authority (TVA) and maintain the reliability of the electric grid for all residents and businesses in the service area.
Natural Gas Rate Updates
FPU’s natural gas rates also saw an update effective December 1, 2025. Unlike electric rates, natural gas costs are heavily influenced by the monthly Btu factor, which can fluctuate based on market conditions. Customers should monitor their monthly statements for the updated Btu factor to understand the variable component of their gas bill.
2. FPU’s Massive Broadband Fiber Expansion and Modernization
FPU is making significant strides in its commitment to digital infrastructure, with a major focus on expanding high-speed broadband internet access to unserved and underserved areas of Lincoln County. This expansion is a key component of FPU’s efforts to modernize the region.
The Eastern Expansion Project
A significant part of this effort is the "Eastern Expansion" project, which is funded in part through grants from the Tennessee Emergency Broadband Fund (TEBF). The goal is to supply reliable, high-speed fiber internet to areas that previously lacked adequate service. This initiative highlights FPU’s role in bridging the digital divide and supporting economic development in the region.
CEO/GM Britt Dye has consistently highlighted the importance of this broadband expansion, which also includes the installation of new infrastructure to support the growing demand for connectivity. This project is critical for residents who rely on fast internet for remote work, education, and healthcare.
3. Celebrating 90 Years of Dedicated Public Service (1935–2025)
The year 2025 holds a special significance for Fayetteville Public Utilities as it marks the 90th anniversary of the utility's dedication to the community. This milestone is a testament to FPU’s enduring commitment to providing essential services since its formation.
The utility's history traces back to the 1930s, with a significant reorganization in 2002 when the three separate utilities (electric, water/wastewater, and natural gas) merged to form the single, unified Fayetteville Public Utilities we know today. The 90th Anniversary is being celebrated throughout the year with special tributes and community events, reflecting on the progress inspired by the original public power initiatives.
Community and Educational Initiatives
FPU’s commitment extends beyond infrastructure. The utility actively engages with the local community through programs like the Student Utility Board (SUB). The 2025-2026 SUB is composed of local high school seniors, providing them with valuable insight into utility operations and public service.
4. Infrastructure and Administrative Changes for the New Year
FPU continues to invest in infrastructure modernization and has implemented administrative changes to streamline operations and improve customer service.
New Infrastructure Projects
In addition to the broadband buildout, FPU has been focused on modernizing other key systems. Recent projects include the ribbon cutting for new EV Charging Stations, demonstrating a commitment to supporting the adoption of electric vehicles and sustainable infrastructure within Fayetteville and Lincoln County.
The utility also maintains ongoing capital projects for its Water and Wastewater systems to upgrade infrastructure as the City of Fayetteville grows, ensuring the continued delivery of clean drinking water and efficient wastewater treatment.
Administrative Update
Customers should note an administrative change regarding certain state services. As of January 1, 2025, Fayetteville Public Utilities will no longer serve as an Issuing Agent for the Tennessee Department of Commerce and Insurance. Customers requiring these specific services will need to seek them directly from the state department or other authorized agents.
5. Accessing FPU Services and Staying Updated
For both long-time residents and those involved in new construction projects in Fayetteville, accessing FPU’s comprehensive suite of services is straightforward. FPU provides detailed guidelines and online application processes for establishing new electric, gas, water, and telecom services.
How to Stay Informed
FPU regularly provides updates through various channels to keep the community informed about service disruptions, project progress, and financial changes. Customers are encouraged to:
- Attend Board Meetings: The FPU Board holds regular meetings, often preceded by a work session, where public comments are welcome. Meeting schedules are published on the FPU website.
- Watch CEO Updates: CEO/General Manager Britt Dye provides monthly video updates, which cover everything from winter weather preparedness to project status reports.
- Utilize Online Tools: FPU offers online tools for new construction applications, service requests, and bill payment (Secure Pay).
The combination of rate adjustments, a major fiber expansion, and the celebration of a 90-year history positions Fayetteville Public Utilities as a dynamic organization focused on both legacy and future growth. Understanding these updates ensures that all customers can effectively manage their utility needs throughout 2025 and beyond.
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