The Ultimate 2025 Guide To The Ball State Ticket Office: Locations, Hours, And Essential Buying Tips
Planning your next visit to a Ball State Cardinals game or a performance at Emens Auditorium? Finding the most current and authoritative information on ticket purchasing, office hours, and specific venue policies can be a challenge, as Ball State University operates several distinct box offices for its diverse range of events. This comprehensive guide, updated for late 2025, cuts through the confusion, providing you with the exact locations, operational hours, and insider tips you need to secure your seats for any major event on the Muncie campus.
To navigate the world of Ball State ticketing successfully, you must first understand the two main hubs: the Ball State Athletics Ticket Office for all sports events and the Emens Auditorium Box Office for arts and entertainment. Knowing which one to contact—and when they are open—is the key to a seamless ticket-buying experience, whether you are a dedicated fan seeking season tickets or a student looking for a free pass to an Artist Series event.
Ball State Ticket Office Directory: Locations, Contact, and Hours
The term "Ball State Ticket Office" actually refers to two primary, separate operations, plus a third for specific theatre productions. Each handles different types of events and maintains its own hours and contact information. Always verify which office you need before planning a visit or making a call.
1. Ball State Athletics Ticket Office (Worthen Arena)
This is the primary location for all ticket sales related to Ball State Athletics, including Football, Men's Basketball, Women's Basketball, Volleyball, and all other Cardinals sports.
- Location: Worthen Arena, Muncie, IN 47306.
- Primary Contact Phone: 888.BSU.TICKET or 765.285.1474.
- Email: bsutickets@bsu.edu.
- Office Hours: Normal business hours are 9 a.m. to 5 p.m. ET, Monday through Friday.
- Events Handled: All Ball State Cardinals sports events, including Season Tickets, Group Tickets, and Single Game Tickets for Scheumann Stadium (Football) and Worthen Arena (Basketball/Volleyball).
2. Emens Auditorium Box Office
This office manages tickets for all major non-athletic events, including concerts, Broadway shows, comedy acts, and the Artist Series.
- Location: 1800 W. Riverside Ave., Muncie, IN 47306.
- Contact Phone: 765-285-1539.
- Office Hours: 10 a.m. to 5 p.m. ET, Monday through Friday. Summer hours may be reduced (e.g., 9 a.m. - 4 p.m.).
- Events Handled: Emens Auditorium events, packages, and subscriptions. Tickets are also available online via Ticketmaster.com.
3. College of Fine Arts Box Office
For more localized and specific events within the College of Fine Arts.
- Office Hours: Noon-5 p.m. ET, Monday through Friday, and one hour before each performance at the production venue.
- Events Handled: Theatre Productions and events held in venues like Sursa Hall (e.g., the annual Opera Gala).
Essential Ticketing Policies for Ball State Fans and Students
Before you purchase your tickets, understanding the specific policies for students, will call, and digital ticketing can save you time and potential frustration. Ball State has adopted modern ticketing solutions, but knowing the nuances is crucial.
Student Ticket Access: Your Free Pass to Cardinal Events
One of the biggest perks for enrolled students is the generous ticket policy for both athletics and arts events:
- Athletics Student Tickets: Ball State Students receive free admission to most regular-season home athletic events. For sports like Football and Men's Basketball, students simply present their valid Student ID for admission. For some high-demand games, students may need to claim a free "Student Athlete Ticket" online using their @bsu.edu email address to unlock the order form.
- Emens Auditorium Artist Series: Students are entitled to one free ticket to each of the Artist Series events held at Emens Auditorium. This is a major benefit for cultural enrichment on campus.
Digital Ticketing and Account Management
Ball State Athletics heavily utilizes digital ticketing for convenience and security. All fans, including Cardinal Varsity Club members, are strongly encouraged to manage their purchases through the online portal.
Your Ball State Ticket Account Manager is the central hub for viewing, transferring, or selling your tickets. This system is essential for all Season Ticket Holders and those purchasing Single Game Tickets. Always ensure your mobile device is charged and your tickets are downloaded to your digital wallet before arriving at Worthen Arena or Scheumann Stadium.
Will Call and Game Day Information
If you prefer to pick up your tickets in person or have them left by a third party, the Will Call locations are specific to the venue:
- Football Will Call: Located at the Scheumann Stadium box office, specifically between Gates 2 and 3. Will Call opens three hours before the official game time.
- Basketball/Volleyball Will Call: Handled at the Worthen Arena Ticket Office on game days.
- Emens Auditorium Will Call: Available at the Emens Box Office during its operating hours and leading up to the event start time.
Decoding Ball State Ticket Pricing and Seating
Ticket prices for Ball State Cardinals Football and Men's Basketball vary significantly based on the opponent, seating location, and purchase time. Fans should look for special pricing and be aware of standard fees.
Seating Charts and Sections
Understanding the layout of the major venues is key to choosing the best seats. The Worthen Arena Seating Chart and the Scheumann Stadium Seating Chart are available online through the Ball State Athletics website. Knowing the general layout helps you select the perfect spot, whether you prefer the atmosphere near the Student Seating sections (typically on the east side of Worthen Arena in sections T-W) or premium seating near the court or field.
Fees, Discounts, and Special Packages
When purchasing tickets, be aware of the following:
- Processing & Handling Fees: Ball State Athletics typically charges a small fee per order. This is usually around $5 for Season Tickets, Groups, and away games, and about $3 for Single Game Orders.
- Group Tickets: Special pricing is available for groups attending athletic events, offering significant savings over individual tickets.
- Faculty/Staff Discounts: Ball State and Muncie Community Schools Faculty/Staff are often eligible for reduced ticket prices on season and single-game tickets for football and basketball.
- Emens Subscriptions: The Emens Auditorium Box Office offers packages and subscriptions for those interested in attending multiple events throughout the 2025-2026 Season, which can lead to substantial savings compared to buying individual tickets.
Topical Authority Entities & Keywords
The Ball State Ticket Office is the gateway to a wide range of campus activities. Key entities and concepts to remember include Muncie, IN, MAC Conference (Mid-American Conference) for athletics, Tailgating and Football Parking Policies, the Cardinal Varsity Club, Digital Accessibility Services, and specific sports like Baseball, Gymnastics, and Tennis, all of which rely on the central ticketing system. Always check the official ballstatesports.com or bsu.edu websites for the absolute latest updates on pricing, schedules, and any last-minute changes to office hours or event details.
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