5 Crucial Facts About The Appliance Doctor Marshalltown, IA: New Location, New Owners, And Essential Services
Are you looking for reliable appliance repair or a great deal on a used washer in Marshalltown, Iowa? As of late 2025, The Appliance Doctor has undergone a significant transformation, moving to a new, larger location and operating under new ownership, yet maintaining the trusted service name that the community has relied on for years. This article provides the absolute latest, most up-to-date information you need to know about Marshalltown’s premier appliance service and sales center, ensuring you don't waste time going to the wrong address or dealing with outdated service details.
The Appliance Doctor is more than just a repair shop; it is a locally owned and operated hub for both professional appliance repair services and the sale of new and used appliances, solidifying its role as a one-stop-shop for homeowners and businesses across Marshall County. With over two decades of experience in the industry, their commitment to fast, reliable service continues, even as the business evolves to better serve the growing Marshalltown area.
The Appliance Doctor Marshalltown, IA: Complete Business Profile and Latest Updates
Understanding the current status of The Appliance Doctor is essential for anyone needing their services. The business has recently made a major move and changed hands, which is the most critical update for new and returning customers. Here is the complete profile:
- Official Business Name: The Appliance Doctor (also known as Marshalltown Appliance Doctor)
- Current Location (New Address): 3102 S 6th Street, Marshalltown, IA 50158
- Former Location (Old Address): 206 S 8th Ave, Marshalltown, IA 50158
- Current Status: Operational at the new location with new ownership, maintaining the original business name and service commitment.
- Core Services: Appliance Repair Service, New Appliance Sales, Used Appliance Sales.
- Service Area: Marshalltown, IA, and surrounding Marshall County areas.
- Ownership: Locally owned and operated (New Owners, Same Name).
- Industry Experience: Over 20 years of appliance repair experience.
- Key Policy: Does NOT offer free estimates.
- Reputation Snapshot (Angi): Currently rated 4.7 out of 5 overall.
1. The Critical New Location and Ownership Change
The single most important piece of information for customers is the business’s relocation. The Appliance Doctor, which was previously situated on South 8th Avenue, has officially moved to a much more prominent and spacious location at 3102 S. 6th St.
This new address is significant because it occupies the former Skatetown building, offering a larger footprint for their growing appliance sales and repair operations. This move was coupled with a change in ownership. While the business is now run by new proprietors, they have made a deliberate choice to keep the established and trusted "Appliance Doctor" name, ensuring continuity and brand recognition within the Marshalltown community.
For service calls or to visit the showroom, customers must now navigate to the 6th Street location. Attempting to visit the old 8th Avenue address will result in a wasted trip, as the business is no longer operating there. This update is crucial for scheduling any home service or browsing their inventory of new and used units.
2. Comprehensive Appliance Repair Services Offered
The heart of The Appliance Doctor’s business remains its comprehensive repair service. They employ a team of highly skilled technicians with deep expertise across a wide range of household appliances. The inconvenience of a broken appliance can disrupt daily life, and the company focuses on providing fast and reliable service to minimize downtime.
Key repair entities and services include:
- Refrigerator Repair: Troubleshooting and fixing cooling issues, compressor failures, and ice maker malfunctions.
- Washer and Dryer Service: Addressing problems with motors, drums, drainage, heating elements, and electronic controls for both laundry systems.
- Oven and Range Repair: Fixing heating issues, broken burners, faulty igniters, and digital display problems for cooking appliances.
- Dishwasher Repair: Solving drainage issues, leaks, pump failures, and cleaning performance problems.
- Microwave Repair: Handling issues with heating, turntables, and control panels (for built-in and high-end models).
The team’s over 20 years of collective experience means they are equipped to handle appliances from virtually all major brands, ensuring that whether you have a modern smart appliance or an older, workhorse model, they have the knowledge to diagnose and fix the issue efficiently.
3. The Unique Advantage: New and Used Appliance Sales
What sets The Appliance Doctor apart from many pure repair services is its dual role as an appliance and furniture store. This provides a significant benefit to customers whose appliances are deemed irreparable or whose repair cost is close to the replacement cost.
Instead of simply telling a customer to buy a new unit elsewhere, The Appliance Doctor offers two distinct sales options right in their showroom:
- New Appliance Sales: They carry a selection of brand-new appliances, providing a convenient local option for those looking to upgrade or replace a unit with the latest model.
- Used Appliance Sales: This is a major draw. The business sells high-quality, refurbished, and gently used appliances. These units are typically serviced and guaranteed by their own technicians, offering a cost-effective and environmentally friendly alternative to buying new.
This sales component, especially the used appliance inventory, is crucial for budget-conscious families, rental property owners, and first-time homeowners in Marshalltown, IA. It ensures that the company provides a complete lifecycle solution—from repair to replacement—all under one roof.
4. Understanding Their Customer Service Policies
When dealing with any service provider, understanding their operational policies saves time and prevents confusion. The Appliance Doctor prides itself on friendly service and reliability, but two key policies stand out:
No Free Estimates: It is important to note that The Appliance Doctor does not offer free estimates for their services. This is a common practice in the appliance repair industry, where a service call fee is charged to cover the technician’s time and travel to diagnose the problem. This fee is often waived or applied toward the total repair cost if you proceed with the fix. Customers should inquire about the standard service call fee when booking an appointment.
Focus on Speed and Reliability: Despite the fee structure, the company is known for striving to offer fast and reliable service. They understand that a malfunctioning appliance is an emergency in the home, and their goal is to get your essential units—like refrigerators and washing machines—back up and running as quickly as possible.
5. Reputation and Community Trust in Marshall County
The longevity of The Appliance Doctor in Marshalltown, IA, is a testament to its reputation within the community. Despite the change in ownership, the business continues to leverage the goodwill and trust built over two decades.
Their high rating of 4.7 out of 5 on platforms like Angi suggests a strong track record of customer satisfaction, particularly regarding the quality of the repair work and the professionalism of the technicians. While they are not currently a Better Business Bureau (BBB) accredited business, their local standing and positive reviews from Marshalltown residents speak volumes about their commitment to quality service.
The move to the larger facility on S 6th Street also signals a commitment to growth and a long-term investment in the Marshalltown area, providing a stable and reliable source for appliance repair and sales for years to come. For any appliance emergency, from a broken dryer to a failing freezer, The Appliance Doctor remains a top-tier service provider in Marshall County.
Detail Author:
- Name : Alivia Green II
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- Email : yschneider@cruickshank.com
- Birthdate : 1990-04-25
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- Phone : 620-845-3612
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