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8 Surprising Facts About Alexandria Motors: The Family-Owned Dealership Driving Minnesota’s Lakes Area Forward

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For anyone searching for a new vehicle or reliable auto service in Central Minnesota, the name Alexandria Motors in Alexandria, MN, is a well-known entity. However, the dealership is far more than just a place to buy a Chevrolet, Cadillac, or Mazda; it is a locally owned, family-led business deeply woven into the fabric of the community. As of the current date, December 22, 2025, the dealership continues to set itself apart with a transparent, no-pressure approach and a comprehensive suite of services that make it a true one-stop-shop for the entire Lakes Area.

This in-depth profile reveals the latest, most current details about Alexandria Motors, from its dedicated leadership to its unique customer-first policies and extensive community involvement, answering why this dealership remains a top choice for drivers in Douglas County and beyond.

The Leadership and Operational Profile of Alexandria Motors

Alexandria Motors operates on a foundation of local ownership and family values, a structure that directly influences its customer service model and community initiatives. This local focus ensures that every decision is made with the long-term well-being of the Alexandria, Minnesota, community in mind.

Key Leadership and Biography Profile

The dealership’s commitment to a personalized, trustworthy experience is spearheaded by its core leadership:

  • Owner: Nicole Nettleton. As the owner of Alex Motors, Ms. Nettleton represents the family-led nature of the business and its dedication to the local economy and customer satisfaction.
  • General Manager: Mark Kruse. Working closely with the owner, Mr. Kruse helps manage the day-to-day operations, ensuring the dealership's high standards for sales and service are consistently met.
  • Location: Alexandria, Minnesota (Douglas County). The dealership serves the immediate city and the broader Central Minnesota region, often referred to as the Lakes Area. [cite: 1, 9 (from step 1)]
  • Brands Sold (New): Chevrolet, Cadillac, and Mazda.
  • Vehicle Inventory (Used): An extensive selection of pre-owned vehicles from various manufacturers, including Chrysler, Dodge, Ford, GMC, Hyundai, Jeep, Land Rover, Lexus, Lincoln, Nissan, RAM, Subaru, Tesla, Toyota, and Volkswagen.

The Customer-First Sales and Inventory Experience

Alexandria Motors has carved out a unique space in the competitive car sales landscape by implementing policies that prioritize customer confidence and peace of mind. Their approach is built on "Plain & Simple" transparent pricing and a no-pressure buying environment, which resonates strongly with the local Minnesota ethos.

1. Unique Guarantees: Return and Exchange Policies

One of the most compelling reasons customers choose Alexandria Motors is the dealership's commitment to standing behind its used inventory. They offer a comprehensive safety net for pre-owned vehicle purchases:

  • 7-Day Return Policy: Customers have a full seven days to return a used vehicle for any reason.
  • 30-Day Exchange Policy: Alternatively, customers can opt for a 30-day exchange policy on all used vehicles that are under 75,000 miles and less than seven years old.

This policy significantly reduces the risk associated with buying a used car, a clear differentiator from many other dealerships in the region.

2. Certified and Diverse Inventory Options

The dealership’s inventory is not limited to just new Chevrolet, Cadillac, and Mazda models. They maintain a vast selection of used cars, trucks, and SUVs, often featuring recent models like the 2024 Chevrolet Silverado 1500 RST. For added assurance, they offer CarBravo Certified vehicles, which come with their own set of benefits and rigorous inspection standards, providing a near-new experience for a pre-owned price. [cite: 6 (from step 2)]

Comprehensive Automotive Service and Maintenance

Beyond sales, Alexandria Motors operates a full-service automotive center, ensuring that the relationship with the customer continues long after the initial purchase. The service department is equipped to handle everything from routine maintenance to complex repairs for virtually all makes and models.

3. Expert Technicians and Essential Services

The service department is staffed by ASE-certified technicians who possess the expertise to work on all the major brands they sell and the diverse used inventory. [cite: 5 (from step 1)] Key services offered include:

  • Full-Service Auto Maintenance and Repair
  • Oil Change and Fluid Checks
  • Brake Check and Repair
  • Diagnostic Services (e.g., check-engine light)
  • Parts Department
  • Auto Detailing and Body Repair

For customer convenience, the dealership offers both loaner cars and a free shuttle service, minimizing disruption to a customer's day while their vehicle is being serviced. [cite: 5 (from step 1)]

More Than Motors: Driving the Lakes Area Forward

The dealership’s self-proclaimed mission is to be "More Than Motors," reflecting a philosophy where community stewardship is as important as car sales. This commitment to the Lakes Area is a core part of the Alexandria Motors brand identity. [cite: 3 (from step 1), 9 (from step 1)]

4. Active Community Involvement and Local Cause Nominations

Alexandria Motors actively supports local causes and organizations through its community involvement program. They encourage customers and community members to "Nominate A Local Cause," ensuring their charitable efforts are directed to the areas of greatest need within Douglas County and the surrounding region. [cite: 3 (from step 1)] This deep-seated involvement transforms the business from a simple car dealer into a dedicated community partner.

The dealership’s focus on long-term relationships, transparent practices, and a full range of services—from new car sales to comprehensive auto maintenance—solidifies its position as a pillar of the Alexandria, MN, business community. Whether you are looking for a new Cadillac, a pre-owned Toyota, or simply need an oil change, Alexandria Motors provides a reliable, family-owned option in Central Minnesota.

8 Surprising Facts About Alexandria Motors: The Family-Owned Dealership Driving Minnesota’s Lakes Area Forward
alexandria motors alexandria minnesota
alexandria motors alexandria minnesota

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